New Trend in Real Estate behavior- Sellers washing their hands off the home once its listed ! Who is to blame?
I say Realtors are to blame for this new trend ! And I have no qualms about saying this. Our industry has contributed to the new trend in real estate behavior and we as an industry need to realize that bad business practices translate to major shifting changes in expectations.
When a home is being prepared for listing, it is the sellers responsibility to act on getting the home deep cleaned, painted, carpets cleaned, repairs done and present it like a shining star. But these days, the sellers’ interview questions are- who will clean my house, who will paint my house, who will do my landscape? And there are agents who actually offer that rather than coaching the sellers that its THEIR home and its THEIR responsibility !
Setting wrong expectations has led to major changes the way homes are being transferred. When I came into the business in 2004, the sellers did the final walk through in the presence of the agents and the buyers. There was a sense of pride in their home as they would show the buyers how things operated in their home. It was always such a happy experience because you could see the sellers and buyers engaged in a happy conversation !
As opposed to these days- and this has been going on for a few years- where the listing agent will just give access for the walk through and the buyers come with their agents. I have had confused buyers asking me what they are supposed to do at the walk through and I really don’t have an answer.. how is the agent supposed to know the nuances of the home or how to operate certain things.
As a listing agent, I do my level best to train the seller upfront of their responsibilities but my success gets limited by skittish sellers who do not want to engage with the buyers !! My question is, why? The buyers are excited and they just want to know how to you program the timer on the sprinklers or how do you operate the fancy surround system or any other such question.
May be I am old school, but the transfer of a home is an emotional moment for both buyers and sellers. But I notice this major push back and off hand attitude from the sellers. It just seems to me that the process is becoming all about the money and not the emotion. In this mad dash to pull out maximum profits, selling a home is fast becoming an unemotional transaction, and the sellers washing their hands off from their responsibilities.
Its sad to watch values and emotions die to the tune of greed and money. And its sad to see the faces of the buyers, feeling lost at a walk through not knowing what are they doing there besides checking if the home was in the same condition or not. Our industry needs to play a bigger role in holding the sellers responsible rather than pandering to them just for the sake of a sign in the ground. Its time to bring Old school back in a real estate transaction !